These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you") and ace778 ("the Platform," "we," "us"). By registering an account, accessing the ace778 website, or using any service offered through it, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the Platform.
Registration and gameplay are strictly limited to adults aged 18 and above. Proof of age may be requested at any time.
Each player is permitted one ace778 account only. Duplicate accounts are prohibited and will result in suspension and balance forfeiture.
All promotional bonuses are subject to wagering requirements. Bonus abuse — including multiple accounts, collusion, or exploiting system errors — voids all associated winnings.
You are fully responsible for the confidentiality of your ace778 login credentials. All activity from your account is your responsibility unless a security breach is promptly reported.
In these Terms, the following definitions apply unless the context requires otherwise:
Any reference to a singular includes the plural and vice versa. Section headings are for convenience only and do not affect interpretation.
2.1 Age Requirement. You must be at least 18 years of age to register an Account with ace778. By completing the registration process, you warrant and represent that you are 18 or older. ace778 reserves the right to request age verification documentation at any time. If a Player is found to be under 18, ace778 will close the Account immediately, void all gameplay conducted during the period of underage use, and return deposits to the payment method used, less any bonus amounts claimed.
2.2 One Account Per Person. Each individual may hold one (1) ace778 Account only. Creating, operating, or benefiting from duplicate accounts is strictly prohibited. Violations will result in the suspension of all associated accounts, the forfeiture of all balances and winnings across those accounts, and may be reported to relevant authorities where fraud is identified.
2.3 Accurate Information. You must provide accurate, complete, and current information during registration and must update that information promptly if it changes. ace778 will not be liable for any delays or losses arising from incorrect account details provided by the Player.
2.4 Account Credentials. You are responsible for maintaining the confidentiality of your ace778 Login credentials — your email address and password. You must not share your credentials with any other person. You accept full responsibility for all activity conducted through your Account, whether or not authorised by you, unless you have promptly notified ace778 of a breach of confidentiality.
2.5 Prohibited Persons. The following persons are not eligible to register or maintain an ace778 Account: (a) individuals under 18 years of age; (b) individuals accessing from Prohibited Jurisdictions; (c) individuals who have previously been self-excluded from ace778; (d) employees, officers, directors, or agents of ace778 or its affiliated suppliers.
3.1 ace778 may, at any time and at its sole discretion, request that a Player provide documentation to verify their identity, age, address, and/or payment method. This process is referred to as KYC (Know Your Customer) verification.
3.2 Requested documentation may include, but is not limited to: a government-issued photo identification document (such as a national identity card or passport), a recent utility bill or bank statement showing the Player's residential address (dated within three months), and confirmation of ownership of the payment method used for deposits.
3.3 Withdrawals may be suspended pending completion of KYC verification. ace778 will not process withdrawal requests until it is satisfied that all required verification has been successfully completed. ace778 accepts no liability for delays caused by a Player's failure to provide requested documentation promptly and in a legible format.
3.4 ace778 reserves the right to close an Account and return deposits (minus any bonus amounts) if a Player fails to complete KYC verification within a reasonable time following the request, or if the documentation provided is found to be fraudulent, altered, or inadequate.
4.1 Accepted Payment Methods. ace778 accepts deposits and processes withdrawals via the following methods, subject to availability at the time of transaction: JazzCash, Easypaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Bank Alfalah transfer, and USDT (TRC-20 / ERC-20). ace778 reserves the right to add or remove payment methods at any time.
4.2 Minimum Deposit. The minimum deposit amount is PKR 500 per transaction, unless otherwise stated in a specific promotion. ace778 does not charge deposit fees, though your payment provider may apply its own transaction charges.
4.3 Withdrawal Processing. Withdrawal requests to JazzCash and Easypaisa are typically processed within 5 to 20 minutes. Bank transfer withdrawals may take longer depending on the receiving institution. ace778 does not guarantee processing times but will make commercially reasonable efforts to process withdrawals promptly.
4.4 Withdrawal Conditions. The following conditions must be satisfied before a withdrawal may be processed: (a) the Account must be fully KYC verified; (b) any applicable Wagering Requirements on Bonus amounts must be completed; (c) the withdrawal amount must meet the applicable minimum withdrawal threshold; (d) the payment method used for withdrawal must be the same as or equivalent to the deposit method where technically possible.
4.5 Third-Party Payments. ace778 does not accept deposits from third-party payment accounts and will not process withdrawals to third-party accounts. Deposits from accounts not registered in the Player's name will be returned, and any Account found to be using third-party payments may be suspended pending investigation.
4.6 Currency. All balances and transactions on ace778 are denominated in Pakistani Rupees (PKR). Where USDT is used, conversion to PKR will be applied at the prevailing rate at the time of the transaction.
5.1 General. ace778 offers various promotional bonuses to Players, including welcome bonuses, reload bonuses, free spins, and other time-limited promotions. Each promotion is subject to specific terms communicated at the time the offer is made, in addition to these general Terms.
5.2 Wagering Requirements. Bonus funds and any winnings derived from bonus funds are subject to Wagering Requirements before they may be withdrawn. The specific multiplier applicable to each promotion is stated in the offer details. Where no specific requirement is stated, a minimum 20x wagering requirement on the bonus amount applies.
5.3 One Bonus Per Household / Device. Promotional bonuses are available once per player, per household, per device, and per shared IP address. ace778 reserves the right to withdraw bonus entitlements where it reasonably suspects that a Player is attempting to claim a bonus on multiple accounts.
5.4 Bonus Abuse. ace778 operates a zero-tolerance policy on bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same bonus; placing opposing bets on the same event to fulfil wagering requirements with minimal risk; using automated software or bots; collusion between players. Where bonus abuse is identified, ace778 will void all associated bonuses and winnings, and may close the Account.
5.5 Expiry. Bonuses that are not claimed or activated within the stated promotional period will expire automatically. ace778 is under no obligation to reinstate expired bonuses.
6.1 All games and betting markets available on ace778 are governed by the rules of the respective game studio or sports data provider supplying that product. Game-specific rules are accessible within each game's interface or help section.
6.2 ace778 is not responsible for errors in game outcomes caused by technical failures, disconnection from the internet, or events beyond its reasonable control. In the event of a confirmed technical error that materially affects a game result, ace778 reserves the right to void the affected bet and return the staked amount to the Player's Wallet.
6.3 Sports Betting. Sports betting markets, including cricket betting (PSL, T20 Internationals, ODIs), are offered based on odds provided at the time the bet is placed. Once a bet is confirmed and accepted, it cannot be altered or cancelled by the Player. ace778 reserves the right to void markets or outcomes where results are influenced by verifiable events outside normal sporting outcomes (e.g., match fixing, force majeure events).
6.4 The use of automated betting systems, bots, scripts, or artificial intelligence tools to place bets or play games on ace778 is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
The following conduct is strictly prohibited on the ace778 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:
8.1 All content on the ace778 Platform — including but not limited to the ace778 name, logo, game interfaces, graphics, text, software, and data — is the intellectual property of ace778 or its respective licensors. No part of the Platform may be reproduced, distributed, or used for commercial purposes without prior written consent.
8.2 Game content provided by third-party studios (including PG Soft, Pragmatic Play, JILI, Evolution, Ezugi, and others) remains the intellectual property of those respective studios and is used by ace778 under licence. Players are granted a limited, non-exclusive, non-transferable licence to access and use such content solely for personal entertainment through the ace778 Platform.
9.1 To the fullest extent permitted by applicable law, ace778 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or gambling losses.
9.2 ace778's total aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total net deposits made by that Player to ace778 in the 12-month period immediately preceding the event giving rise to the claim.
9.3 ace778 does not guarantee that the Platform will be continuously available, error-free, or secure. The Platform is provided on an "as is" basis. ace778 makes no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
9.4 Gambling involves inherent financial risk. Players accept that they may lose money when using the Platform. ace778 does not guarantee any outcome, return, or profit to any Player.
10.1 ace778 is committed to responsible gaming. Players are encouraged to use the responsible gaming tools available within their Account settings, including deposit limits, loss limits, session time reminders, and voluntary self-exclusion.
10.2 Self-Exclusion. Players who wish to cease gambling may activate voluntary self-exclusion for periods of 1 day, 1 week, 1 month, or permanently via Account settings. During a self-exclusion period, the Player's Account will be inaccessible for login, deposit, and betting. ace778 will use reasonable endeavours to enforce self-exclusion but cannot guarantee absolute prevention of access across all access methods.
10.3 If a Player believes their gambling is causing harm, they should activate self-exclusion immediately and seek support from a qualified professional. ace778 accepts no liability for gambling-related harm beyond providing the tools described in these Terms.
10.4 For further information on responsible gaming principles and support resources, see the ace778 Responsible Gaming page accessible via the site footer.
11.1 ace778 reserves the right to suspend or close any Account, without prior notice, where it has reasonable grounds to believe that: (a) the Account has been used in breach of these Terms; (b) the Account holder is not eligible to use the Platform; (c) continued operation of the Account poses a risk of financial crime, fraud, or harm.
11.2 Where an Account is closed due to a breach of these Terms, ace778 may retain any balance in the Account as damages or to offset losses, and the Player will forfeit any pending bonuses or winnings.
11.3 Where an Account is closed for reasons other than breach — such as a Player's voluntary closure request — ace778 will return the real-money balance to the verified payment method after deducting any non-withdrawable bonus amounts.
11.4 A Player may request voluntary Account closure at any time by contacting ace778 support. Account closure requests are processed within 48 hours. The Player will receive confirmation when the closure is complete.
12.1 ace778 reserves the right to amend, update, or replace these Terms at any time. Revised Terms will be published on this page with an updated "Last Updated" date. Continued use of the ace778 Platform after the publication of amended Terms constitutes acceptance of those amendments.
12.2 Where an amendment materially affects the rights or obligations of Players, ace778 will use reasonable endeavours to notify registered Players by email or in-platform notification prior to the amendment taking effect. It remains the Player's responsibility to review these Terms periodically.
13.1 These Terms shall be governed by and construed in accordance with applicable international gaming law and the laws of the jurisdiction in which ace778 is incorporated and licensed to operate.
13.2 Dispute Resolution. In the event of a dispute arising from the use of ace778 Services, the Player should first contact ace778 customer support to seek resolution. ace778 commits to acknowledging all formal dispute submissions within 48 hours and to resolving them within 14 days where possible.
13.3 If a dispute cannot be resolved through internal support channels, ace778 will cooperate with any applicable independent dispute resolution process. ace778 does not waive any legal rights or defences in doing so.
13.4 Players in Pakistan acknowledge that it is their individual responsibility to assess the legality of online gaming under Pakistani law before using the Platform, and that ace778 cannot provide legal advice regarding applicable local regulations.
If you have any questions or concerns regarding these Terms, or wish to raise a formal dispute or account closure request, please contact the ace778 support team through the following channels:
All formal communications regarding account disputes or legal matters should be submitted in writing via email to ensure a documented record is maintained.